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docs: define E.164 in WhatsApp routing

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Peter Steinberger
2026-01-12 01:28:52 +00:00
parent 0fd365a975
commit cd65183f24
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docs/concepts/multi-agent.md
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@@ -72,7 +72,7 @@ This lets **multiple people** share one Gateway server while keeping their AI
## One WhatsApp number, multiple people (DM split)
You can route **different WhatsApp DMs** to different agents while staying on **one WhatsApp account**. Match on sender E.164 with `peer.kind: "dm"`. Replies still come from the same WhatsApp number (no per‑agent sender identity).
You can route **different WhatsApp DMs** to different agents while staying on **one WhatsApp account**. Match on sender E.164 (like `+15551234567`) with `peer.kind: "dm"`. Replies still come from the same WhatsApp number (no per‑agent sender identity).
Important detail: direct chats collapse to the agent’s **main session key**, so true isolation requires **one agent per person**.