diff --git a/docs/help/faq.md b/docs/help/faq.md
index 09bcdef62..b275b61d4 100644
--- a/docs/help/faq.md
+++ b/docs/help/faq.md
@@ -315,6 +315,7 @@ section is the latest shipped version. Entries are grouped by **Highlights**, **
 Some Comcast/Xfinity connections incorrectly block `docs.clawd.bot` via Xfinity
 Advanced Security. Disable it or allowlist `docs.clawd.bot`, then retry. More
 detail: [Troubleshooting](/help/troubleshooting#docsclawdbot-shows-an-ssl-error-comcastxfinity).
+Please help us unblock it by reporting here: https://spa.xfinity.com/check_url_status.
 
 If you still can't reach the site, the docs are mirrored on GitHub:
 https://github.com/clawdbot/clawdbot/tree/main/docs