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docs: add Comcast SSL troubleshooting note

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Peter Steinberger
2026-01-24 00:01:02 +00:00
parent 69f645c662
commit b9c35d9fdc
1 changed files with 8 additions and 0 deletions
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docs/help/troubleshooting.md
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@@ -43,6 +43,14 @@ Almost always a Node/npm PATH issue. Start here:
- [Gateway troubleshooting](/gateway/troubleshooting)
- [Control UI](/web/control-ui#insecure-http)
### `docs.clawd.bot` shows an SSL error (Comcast/Xfinity)
Some Comcast/Xfinity connections block `docs.clawd.bot` via Xfinity Advanced Security.
Disable Advanced Security or add `docs.clawd.bot` to the allowlist, then retry.
- Xfinity Advanced Security help: https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security
- Quick sanity checks: try a mobile hotspot or VPN to confirm it’s ISP-level filtering
### Service says running, but RPC probe fails
- [Gateway troubleshooting](/gateway/troubleshooting)